Help & FAQs

Let’s make choosing easier.

How do I choose a size?

Compare the selected variant’s measurements with your everyday essentials. Our fit guide explains what to measure.

Will the colour look exactly like the photograph?

Leather grain and tone may vary, and screens display colours differently. Check the photographs for the selected colour and ask us if you need help.

Can I personalise a bag?

Only choose personalisation when it is offered for that product. Confirm the spelling, character limit and placement before ordering. See our personalisation guide.

How do I care for leather?

Begin with the supplied care instructions and our care guide. Contact us before using an unfamiliar treatment.

How can I get help with an order?

Email support@theleatherforest.com with your order number and a short description. Never send passwords or full payment-card details.